CityWest Residential
Pro
London, London

(4.77 out of 5)

CityWest Residential London Lettings Reviews

Displaying 52 View Agents reviews

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View Agents Approved raterMark
Easy process, would recommend 5*

"James was professional, responsive and efficient. The whole process was as smooth and fast as I could ever have imagined. I highly recommend , fees are reasonable for a central London agency." read more

By Ashley D 1 year ago - 0 responses

View Agents Approved raterMark
Agent James

"James was lovely he took me to see Charlwood place. He provided an excellent service and I am hoping to use him to secure my next tenancy. He actually knows what he is talking about on these viewin..." read more

By Tezza T 1 year ago - 0 responses

View Agents Approved raterMark
Excellent Service

"Excellent Service! Diego Bottigliero 100% Professional!" read more

By Georgios G 1 year ago - 0 responses

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Professuonal and fast

"Diego was peofessional and available to find solutions for little issues or queries raised during the forumlatiin of the tenancy agreement." read more

By Paola S 1 year ago - 0 responses

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James is a top agent

"Very helpful and honest. Clearly works for his clients and he goes the extra mile." read more

By Saskia M 1 year ago - 0 responses

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First Class Service

"Fantastic service from CityWest Residential. Diego Bottigliero's professional and proactive approach ensured my apartment was rented quickly, and that all paperwork was completed promptly and efficien..." read more

By Richard M 1 year ago - 0 responses

View Agents Approved raterMark
hassle free, great anent

"Very happy with the service, easy and efficient.. Agent Diego was so helpful and great communication. No time waste, only took few days to done all the jobs as well as referent checks. Lovely landlord..." read more

By kiki b 1 year ago - 0 responses

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A blessing to find..

"I had struggled to find the perfect place to rent for a while, but lettings agent James Collinson really helped me out. His experience at working in Central London made me feel at ease with him help..." read more

By Patricia B 1 year ago - 0 responses

View Agents Approved raterMark
Good service.

"This was my first time moving house and they we're very accommodating and helpful with any questions we had! If I had to put anything to improve, I felt like I was given more hope that I'd get a be..." read more

By Aaron W 1 year ago - 0 responses

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Diegos Bottigliero's review

"Diego is easy and pleasant to deal with. Extremely helpful he goes beyond what is required and keeps us informed every step of the way. Made the whole process practically hassle-free. Very good commun..." read more

By Adriana A 1 year ago - 0 responses

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Review of Oana Marculescu

"Oana was wonderfully helpful, diligent and hard working in renting my flat. She was professional and thorough and always cheerful. I would be happy to recommend her to anyone wanting to let their prop..." read more

By Helen W 1 year ago - 0 responses

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Priory House Tenant's review, Agent: Diego Bottigliero

"We have received an excellent service from CityWest Residential. Especially our agent, Diego Bottigliero, has been very efficient; he has been extremely helpful, both before and during the tenancy, an..." read more

By Susanna A 1 year ago - 0 responses

View Agents Approved raterMark
Great service and efficient communication.

"Our agent, Diego Bottigliero, has provided an efficient service to us. He helped us every step of the way, both before and during the tenancy. It was also very easy to communicate with him, both throu..." read more

By Susanna A 1 year ago - 0 responses

View Agents Approved raterMark
Simply the most efficient

"I contacted Diego Bottigliero for the first time on the 2nd of August for one of the properties he was proposing. The property was not available anymore, but Diego took the time to understand what I w..." read more

By BG 2 years ago - 0 responses

View Agents Approved raterMark
Professionalism and very good customer service

"Diego is the best, really helpful and very professional. " read more

By Bogdan-Paul T 2 years ago - 0 responses

View Agents Approved raterMark
Renting our studio flat

"I thought the renting of our studio flat this time was very straight forward. It was put on the market and let within a week, with only a two week gap. This allowed for walls to be painted and a new..." read more

By Jo L 2 years ago - 0 responses

View Agents Approved raterMark
Westbourne Terrace Road letting

""I really enjoyed negotiating on a lovely studio flat in Little Venice with Diego Bottigliero. He was very prompt in dealing with all my questions and requests and we got the process completed very q..." read more

By Rebecca D 2 years ago - 0 responses

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Everything perfect Jurgita was great.

No comment left for this review.

By AM 2 years ago - 0 responses

View Agents Approved raterMark

"It's my pleasure and duty to spend few words for the amazing job and the availability of the agent that followed my "disperate case". I have been looking for a flat since long time but finally I found..." read more

By Antonella Rossana D 2 years ago - 0 responses

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Quick, friendly and efficient

"It's my first time renting in London and the whole process was much smoother than I'd anticipated. The agent was very prompt in responding to every query I had and gave helpful advice." read more

By Greg A 2 years ago - 0 responses

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Jurgita Barinova

"Everything went smoothly From viewing to moving into the property Recommended Louise Cummins" read more

By Louise Cummins 2 years ago - 0 responses

View Agents Approved raterMark
Great service and easy to deal with!

"Jurgita worked hard to find the best tenants. She kept me well informed throughout the vetting process and showed interest and professionalism in her work.. Thank you and would definitely recommend he..." read more

By Magdi R 2 years ago - 0 responses

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Best agent I've ever met

"Diego is a very professional agent: among the fact that he has been really helpul, he also provided a very good service, being available at any time and keeping us informed at all stages. We would rec..." read more

By Giordano M 2 years ago - 0 responses

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Efficient, transparent, service

"I am into my first year of letting my property through City West Residential. It has been a very efficient service with clear communications throughout. The clear pricing was also made clear from the..." read more

By mat. V 2 years ago - 0 responses

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Coralie

"Coralie is very reliable and she tooks her time to find the good flat for me. I thank her for her total avaibility, professionalism and kindness Hélène " read more

By Helene V 2 years ago - 0 responses

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Very pleased so far

"My dealings with Alastair Murray have been very professional, from the time he vetted my property to getting me a tenant, all in the space of a few weeks.. I feel I've made the right choice in using..." read more

By guy b 2 years ago - 0 responses

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CWR appraisal

"CWR were great and provided professional and courteous support and advice throughout the whole process of looking for, and then securing, a property in a high-demand area. I would particularly commen..." read more

By Gary C 2 years ago - 0 responses

View Agents Approved raterMark
Was very helpful

No comment left for this review.

By Victor F 2 years ago - 0 responses

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Very professional

"Migle was very professional through the process of getting my flat rented out. She always returned my calls an emails extremely quickly She advised me on the price to market my flat for to get a qui..." read more

By Ashley Lambert 2 years ago - 0 responses

View Agents Approved raterMark
Great service! Very efficient. Will only use this agent any day of the week

"Migle was absolutely fantastic by giving me lots of information about the area and the property in general. The whole process was very quick and smooth. Everything is done electronically which helps c..." read more

By Sergey G 2 years ago - 0 responses

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Unhelpful

"As soon as they had our deposit, they stopped picking up the phone. They changed the terms of the contract, misrepresented our offer to the landlord, and frequently misinformed everyone involved - be..." read more

By Sarah N 2 years ago - 0 responses

View Agents Approved raterMark
Good agent, very poor building management.

"Our agent was Coralie Bance who was a great help. She met was able to make time for us on multiple occasions to view our property again, and was very good at answering our queries. The letting proc..." read more

By Jamie A 2 years ago - 0 responses

View Agents Approved raterMark
Brilliant

"Couldn't believe it City West Residential found tenants for my property in week and just before Christmas too! Lovely friendly, helpful, professional team I wouldn't hesitate to recommend them!" read more

By Elizabeth W 2 years ago - 0 responses

View Agents Approved raterMark
Terrible and no idea what professional means

"These people use all manipulation strategies possible, they lie about everything, once you give them any money they simply stop replying to anything and solving issues with a rented flat through them..." read more

By Joe D 2 years ago - 0 responses

View Agents Approved raterMark
Zilvinas Bareikis' Review / City West Residential

"Zilvinas is a totally recommended agent to help you with everything during a property search process. He helped us very much finding our home and resolved even the smallest details on our behalf...." read more

By amaya c 2 years ago - 0 responses

View Agents Approved raterMark
Perfect service, awesome branch!

"I had a very quick and excellent service, just one week to get the flat, very detailed inventory and cleaning! My agent was Diego very quick, gentle and professional! Super recommended :)" read more

By Marco M 2 years ago - 0 responses

View Agents Approved raterMark
Superb - exceeded my already high expectations

"Alastair and the team at CityWest Residential have been extremely efficient, helpful and courteous every step of the way. Their in-depth knowledge of the local market meant that they were able to find..." read more

By Bernice d 2 years ago - 0 responses

View Agents Approved raterMark
Renting my flat

"Great bunch of guys, managed to rent out my property within a few days of it being advertised. Our lettings contact Diego was fantastic, well recommended." read more

By Ahmed S 2 years ago - 0 responses

View Agents Approved raterMark
good service

No comment left for this review.

By Wang L 2 years ago - 0 responses

View Agents Approved raterMark
Review of Egle as Letting Agent

"Egle has handled the letting and works to my property in Churchill Gardens very efficiently and with patience and good humour. There was much to sort out once the tenants had been identified which has..." read more

By charles W 3 years ago - 0 responses

View Agents Approved raterMark
Okay, disappeared when I needed guidance

"Pestered me to get everything signed but once that was done didn't put me in touch with the landlord, didn't stay in touch with my consultant, was just in a desperate rush to get me to sign. Also didn..." read more

By Jx N 3 years ago - 1 response

View Agents Approved raterMark
Efficient, friendly and competent service

"The Lettings team worked efficiently and kept me informed about progress. It was slightly disappointing that we had to reduce the rent from the amount I had been told was possible but that was probab..." read more

By Heather J 3 years ago - 0 responses

View Agents Approved raterMark
Very helpful and professional

"I had issues with the previous landlord, but the agent were trying to understand my situation and did what they could do to help moving into one of their properties. They are very helpful and professi..." read more

By K. I 3 years ago - 0 responses

View Agents Approved raterMark
Best of the bunch in St John's Wood

"I have used CityWest twice in the last few years and they have been the bestbest! " read more

By Robert M 3 years ago - 0 responses

View Agents Approved raterMark
Review of agent Egle Navajauskaite

"Very kind, explained everything very well, and reply to my emails very quickly. Very helpful in general. " read more

By Ariana T 3 years ago - 0 responses

View Agents Approved raterMark
Very professional!

"Extremely professional company! Everything can be done online, which makes it easier for the contract, the references, etc. The agents always answered very promptly, and were very helpful, trying to..." read more

By Ines D 3 years ago - 0 responses

View Agents Approved raterMark
excellent service provided by the Sales Agent Mr Alastair Murray

"Mr Alastair Murray consistently followed up from the beginning to the closure of sale all matters connected with the sale of my property of 3 Kennet House St John Wood. I have therefore, decided to se..." read more

By Seyi B 3 years ago - 0 responses

View Agents Approved raterMark
Cassie Langford

"Myself and three friends have recently rented a property with the help of Cassie Langford. Having had a lot of trouble with our previous letting agency, dealing with Cassie has been a breath of fresh..." read more

By Vikki W 3 years ago - 0 responses

View Agents Approved raterMark
Cassie: Dedicated and continuously helpful, patient, and communicative!

"Three friends and me have been looking for a four bedroom property for our year at UCL for quite a while, and were pretty upset about our experiences house hunting so far. We explained our situation t..." read more

By Marco L 3 years ago - 0 responses

View Agents Approved raterMark
Helped a lot of my application and very cautious

No comment left for this review.

By Tong m 4 years ago - 0 responses

View Agents Approved raterMark
How unusual!

"A managing agent that manages! " read more

By Robert M 4 years ago - 0 responses

View Agents Approved raterMark
Letting my property

"Irmina proved to be very professional and efficient. She had full knowledge of the market, property and has since swift in sending the relevant documentatio to proceed with marketing the flat." read more

By Shabber A 4 years ago - 0 responses

Contact this branch

CityWest Residential

21 Grosvenor Place

London

London

SW1X 7EA

UK

0207 245 2222 (sales)

0207 245 2222 (lettings)

PRO: Whilst this branch pays up to £50 per month for advertising and to receive emails from people wanting to put their properties on the market, they can never change the reviews that appear on this page. For more about the PRO package, please see our Agent Packages page. For more about how we independently verify our reviews, please see our FAQ page.