"Amir and Katie are a start up company with an amazing amount of enthusiasm for selling your house. Initially Amir did all viewings but when this became restrictive due to time constraints we happily did a few ourselves.
The photographs speak for themselves and sell your house for you - what a brilliant idea to use a professional photographer!
Our house sold very quickly despite a couple of hiccups along the way.
My only quibble is due to next chapter being a start up it can often be difficult to get hold of Amir immediately although he will eventually get back to you when he has a free moment. This can be stressful when chasing progress.
Overall though, brilliant value for money when selling a house over Â£250,000"
By Katie Pring 4 years ago
"From the initial sale estimate and review of the property, Amir and his team have been proactive in all aspect of a smooth sale. He quickly established our goals and endeavoured to achieve them. I had total confidence in his ability to sell our property within the time frame we required without any additional comprise. His fees are very reasonable and its refreshing to have an agent actually willing to do all the work."
By Rose M 3 years ago
"Fabulous service. Always pick up the phone and get back to when they say they will. Thank you for your help and advise during the whole process. "
By Maria T 3 years ago
"It was obvious to see when meeting with Amir last year for a valuation that he was very enthusiastic and wanting to make a difference in the Estate Agency space.
When finally putting our house on the market this year I was pleasantly surprised to see that Amir was if anything, more driven and focused on deliverying a top level of service than he was before.
The photography was very impressive and the advice given prior to having the photos taken proved invaluable in showing our home off to it's full potential.
As promised the service levels did not drop throughout the sale process as I have experienced when using other firms. When concerns were raised about my buyers lack of positive movement Next Chapter took the necessary steps to make sure things were moving in the right direction and gave the comfort level that I needed to allow them continue without my continued chasing.
Regular updates and good communication are key to good service and Amir and his team did an excellent job in this area.
I would highly recommend them to anyone else in the area looking for a positive estate agent experience. You are not made to feel like you are one many clients being managed in order of priority but instead treated individually with the correct level of importance you expect when paying someone for a service.
I wish Amir and his company a very successful future and thank them for helping make this part of our a move a much less stressful one. "
By Paul Bendall 3 years ago
"We would like to thank Amir and his team for making our move as professional and reassuring as possible. Although we encountered problems, Next Chapter were always on hand to assist, advise and were always there till the end to ensure problems were resolved.
We will always recommend and urge friends and family to sell their homes through Next Chapter, as their bespoke service is incredibly unique.
Emma & Darren Brooks"
By Emma B 3 years ago
"A personal and informative service throughout, and we would have no hesitation in recommending "Next Chapter". "
By keith w 3 years ago
"Next Chapter have been a very pro-active company, always keeping me, the buyer, well-informed. They demonstrate care in a stressful process and are quick to respond to any queries."
By Wendy G 3 years ago
"Great performance, professional, effective, proficient and personal, all in one. So unusual these days. We have no reservations in recommending Amir Rafiai and his team at Next Chapter Homes. Sod the high commission RAs...Next Chapter is the way to go."
By Bernard K 3 years ago
"on the case all the way"
By paul s 3 years ago
"My wife and I have been totally impressed by the professional service we have received from Next Chapter. From the outset, we were able to relax as they carried out all the viewings while we went for coffee. Thereafter once they provisionally sold our house, they did all the arranging, communicating, chasing and ensuring the conveyancing went as smoothly as possible, all through our purchase chain until contracts were exchanged. We can't thank them enough for making what can be an enormously stressful experience go so smoothly. "
By Robert J 3 years ago
"Honesty - that's the first word that springs to mind when reviewing Next Chapter.
We could always rely on Amir to be completely honest, which was very important to us.
Next Chapter are professional, friendly and helpful.
I couldn't imagine using any other estate agent!
By christine l 3 years ago
"We were going to use another estate agent but switched to Next Chapter following a recommendation from a friend. Service they provided was first class from the photographs, to escorted viewings, follow-up throughout the whole process and superb customer service. They also achieved a sale price far higher than we expected.
By Simon G 3 years ago
"We could not fault the service provided by Next Chapter, nothing was too much trouble, we had regular updates throughout, they provided excellent value for money compared to other agents, their extended opening hours and around the clock service was amazing, they offer a personal touch and always have time for you. I could go on but all I will say is anyone considering using Next Chapter should do so without hesitation.
Thank you again to all of the Next Chapter team for all of their hard work!
Leanne & Michael"
By Leanne J 2 years ago
"We were extremely pleased with our selling agent Next Chapter. The entire process was made really easy for us and everything was taken care of. From our initial valuation we could see the confidence of the team and were really impressed with the innovative ideas presented to us for marketing our home.
We never felt pressurised and our suggestions were always taken into consideration.
We had a high volume of viewings through the door and after 8 weeks we had several offers on the table. The final negotiations by Next Chapter meant we received a great price for our property and their tactical shrewdness meant we had the right buyer and completed 6 weeks later.
Highly recommend for a stress free sale.
By Hannah M 2 years ago
"A totally honest Estate Agents which is hard to believe I know. A very thorough, efficient, caring service.. I have no qualms in recommending them and would definitely use them again."