"I write this as a buyer, not a seller, so I know that technically Susan wasn't acting on my behalf - which is what made all her effort even more welcome. For starters she gave us a very warm and jolly tour round the property that ended up being our flat. She was honest and laid back, very different to the negative stereotypes of estate agents, particularly those who (unlike Susan) work for big chains. We felt respected and valued throughout the tour and subsequent offer for the property, which was all tied up with a minimum of fuss.
We had a relatively short chain of only two properties and three interested parties, but these things always get fraught regardless of apparent simplicity, and our chain was the same. Nothing major, but when you're buying a house these minor things can seem massive and all-important until they're resolved, and Susan managed them all very well. Calm, reasonable and, vitally, always contactable. These three qualities are both valuable and rare and Susan saved us a lot of grief.
We moved in to our new flat last week and Susana has continued to be helpful even after the purchase went through - a further testament to her professionalism. She unequivocally gets my vote as an excellent agent."
By Robert C 3 years ago
"We have sold our house through Anthony Pepe and I can highly recommend their services. Andrew at Pepe's kept us fully informed at all stages of the transaction, answered our constant questions and made sure the transaction went through smoothly in spite of constant delays from our buyer. Job done! Would not hesitate to recommend.
By Chris L 3 years ago
"Susan has been top class through the process of buying our property, giving good information to us on how things were moving along at all points of the process. Certainly not your classic estate agent, of which I have met many during my search for a property, in that she is willing to help and provide accurate information! Would definitely recommend Susan as an estate agent for both buyers and sellers. "
By Tom B 3 years ago
"I must give Susan a big thank you for all her help.I must say she is very understanding and very supportive especially when I was at my lowest she was there for me keeping my head up when I thought things wasn't working out. With all the pestering I gave her she never once made me feel like I was giving her he'll thanks again Susan your one in a million. "
By debbie l 3 years ago
"I am an experienced landlord with a considerable property portfolio. I am used to finding tenants on my own but due to a medical problem in my family, I was unable to devote enough time to letting one of my properties. I needed a reliable agency to take care of my lettings needs and find tenants of a certain calibre that would satisfy my strict requirements. Anthony Pepe ticked all the boxes â€“ Lauren and the Team showed great compassion when they heard about my personal circumstances. They worked quickly to meet my needs, so I could focus on other things. They conducted numerous viewings and kept me updated all the time. The tenants they found were extremely nice, easy-going people and were moved in within a short space of time. What impressed me most was Anthony Pepeâ€™s knowledge and experience of the market. They made me feel confident in their ability and the tenants they introduced were exactly the type of tenants I would have found. It genuinely felt that they were my business partner, not just my estate agent. This made Anthony Pepe stand out from other agencies I have worked with and their fee was also very fair. Lauren and the rest of the Team showed excellent customer care throughout my dealings with them â€“ you will not find more courteous staff and they made my decision to work with them again a very easy one."
By Theo D 3 years ago
"Susan Babaie has been a brilliant agent and made the normal process of selling a property completely stress-free. Susan is friendly, supportive & knowledgeable and we couldn't recommend her & the team at Anthony Pepe enough."
By Neshe W 2 years ago
"Susan is a fantastic agent and really went the extra mile on several occasions.
Throughout the stressful process of buying and selling, she was easy to get in touch with, regularly returned emails or queries quickly and efficiently. She also maintained a really good sense of humour throughout, which made the process easier.
I would highly recommend her and the team at Anthony Pepe; Harringay, in fact I have already passed on their details to a friend that is about to sell.!
Thank you for all your help Susan, all the best!"
By Emma R 2 years ago
"My thanks to the team at at the Haringey Branch, especially to Ben and Andrew who handled the sale of my property. Prompt, knowledgable, professional, respectful, and completely reliable, Anthony Pepe stands head and shoulders above any local competition. Thank you for all your hard work, for being cool as cucumbers and for setting me up for my long and eagerly anticipated move to the country! "
By Ella S 2 years ago
"I have just completed on a house purchase with Susan Babaie at Anthony Pepe estate agents. It has been an absolute pleasure dealing with her. Susan has been very professional throughout and her outgoing and happy personality made the whole process much easier. She was also very patient in dealing with my many enquiries. I highly recommend her to anyone and would definitely consider using Anthony Pepe estate agents again in future sales/purchases,"
By antonella f 2 years ago
"I have been really impressed by the quality of service I have encountered in my property search with Anthony Pepe. Unlike a lot of other companies they have been very trustworthy from the start, from the initial viewing right through to completion. As a woman looking for a property to buy on my own in London feeling that people are being honest and straightforward in their communication with me has been crucial. I would definitely use Anthony Pepe again to sell my property if I needed to or to look for a new property."
By Bronwyn P 2 years ago
"We sold our flat through Anthony Pepe this year, after failing to sell with another agent on Green Lanes. Susan and Ben were excellent throughout the process - responsive, efficient and helpful. They manage a good level of service and focus on delivery without being obnoxious or pushy like so many other agents, and work hard to push things through. I would thoroughly recommend them to anyone looking to sell in the area,. "
By James M 2 years ago
"Susan was extremely helpful and friendly with both the sale and purchase of our new property. She remained attentive through the whole process and tended to every request we threw at her - even on the day of completion and beyond!
Susan comes highly recommended!"
By Tom E 2 years ago
"Susan helped me as a first time buyer navigate the tricky process from start to finish with accurate advice and a great upbeat and enthusiastic personality.
Really impressed with Susan and the whole AP team."
By BR 2 years ago
"Susan and her colleagues at Anthony Pepe have really helped me through the whole process of buying in their area. I have felt very safe in the hands of such a friendly, competent and reassuring service. I sensed from the start that I could trust Susan - she was always straightforward in her dealings with me, as well as being very enthusiastic and upbeat. In addition to that I always felt that she and her colleague Ben really cared about helping me to find the right property. They then really supported me in the stressful process of going from offer to exchange. "
By Emma P 2 years ago
""We have just completed on a house sale with Susan Babaie at Anthony Pepe estate agents.
It has been an absolute pleasure dealing with her. Susan is very professional but also have a great personality. She was also very patient in dealing with my many enquiries.
I would highly recommend Susan to anyone and would definitely consider using Anthony Pepe estate agents again in future sales/purchases,""
By Patrick R 2 years ago
"Susan was incredibly helpful with a lovely warm manner. She went above and beyond in trying to secure the best deal for our house purchase and I wouldn't hesitate in recommending her when buying a property."