After having my first child, I felt I needed a change in direction and this is when I changed my career and became an agent and 17 years on, still enjoying every aspect of the work . At home I have been married to my husband Richard for 18 years and have 2 wonderful children and a great grand child.
"The main contact for my property search was Debbie Kelly, Senior Negotiator who tried very hard by negotiating the purchase price with the vendor of a flat I was interested in, as well as further along the chain to help 'make things work' for everyone involved. Unfortunately following the second viewing arranged for me, I decided that the flat wasn't quite what I was looking for. Despite this, she was very understanding and although I imagine disappointed (as the vendors would have been too) was very polite, responded to my email straight away (in fact all emails / calls were responded to very quickly) and I felt that she had excellent 'customer service' skills, being treated as an individual, not just another 'prospective purchaser'."
By Anne S 2 years ago
"Absolute have provided me with a first class service. From the honest valuation with Darren, to the viewings with Debbie and Frank who have turned up at the agreed time, performed excellent well informed supportive viewings and gave honest and timely feedback to me after every one. Each of them have helped make my journey through this sale as smooth as possible and for this I am extremely grateful. Thank you."
By Alexandra F 2 years ago
"Both Debbie who Carried out the initial viewing and Kim who followed up the sale gave an excellent service."
By Mike H 2 years ago
"Such a bunch of lovely and accommodating lot.
They really went above and beyond the call off duty.
I'm really happy and touched with the service they provided us.
Well done absolute
By Roy M 1 year ago
"Our experience with Absolute was positive from start to finish. Even when our mortgage deal fell through they tried their hardest and put us onto people that may be able to help. Didn't work out this time but in future I won't use anyone other than Absolute when we go again.
Cannot fault the level of service!"
By Rob B 1 year ago
"A very professional organization which delivered a first class service from the beginning of the selling process, to the completion of the sale of our bungalow.
I would recommend Absolute Estate to anyone looking to market their property
Mr & Mrs Bailey "
By Michael B 1 year ago
"Absoloute were brilliant estate agents from the very beginning, they were supportive, hardworking and informative right through until the completion! Kim, Debbie and Frank were always friendly, professional, helpful if we had any queries and were always on hand for advice. Overall absoloute are a fantastic team and I would happily use them again if we ever decide to move. "
By Clare B 1 year ago
""Absolute" says it all., Nice friendly, experienced, professional people, who are prepared to put themselves out and go that extra mile, a pleasure to do business with them all."
By Thomas C 1 year ago
"Can't rate highly enough, updated regularly on progress and couldn't do more to get sale through "
By Anonymous 1 year ago
*This writer has chosen to remain anonymous. However, they have registered with View Agents and we have thoroughly checked their credentials and are satisfied that this is a genuine review of this agent.
"Friendly and professional team, kept me informed, I would recommend."
By wendy W 1 year ago
"Always courteous and always responded to any questions or queries. Even after purchase still prepared to assist with any problems that arose."
By Edward H 1 year ago
"We cant fault the team at Absolute at all. During the course of our purchase we dealt with a number of people in the team and without fail they were helpful, encouraging, and always willing to go the extra mile. We always felt as if we were in safe hands and all our queries about our move were followed up promptly, making a sometimes stressful relocation a great deal easier. We wouldn't hesitate to recommend Absolute - a highly professional and very human team of people. Thank you.
By steve n 1 year ago
"So we have just brought a house with this estate agent. And due to sadly our journey not being the smoothest of rides (fraudulent hacked solicitors email and received our deposit money - luckily we got over half back and family raised us the rest) so it was a tricky situation. And I just wanted to praise how well and professional they coped with it all. It was very stressful and they always put me at ease, they were forever in contact in a way of help and support. I even had a very low point where I was literally crying down the phone and again they just calmed me down and we're just there for us throughout the whole ride. It wasn't just robot like 9-5 standards they had heart and they went above and beyond for useless much so I will miss then haha. Big shout outs to Kim, Debbie , Frank and the rest of the team from Torquay branch. Keep doing what your doing, it's being noticed! So yes I would definitely have to recommended them and we will be working with them in the future. Mr and Mrs Bailey"
By chloe bailey 1 year ago
"Frank showed me the property. He was on time, answered questions and was very professional.
Kim and Debbie the sale progressers were amazing! Not only did they help me as a buyer but they were instrumental in progressing and motivating the whole chain. Every estate agents needs a Kim!
Communication was excellent, always at the other end of the phone.
Thank you to everyone at Absolute for helping me get in my lovely new house. Absolute are breaking the mould and reputation of estate agents! "
By Nikki B 1 year ago
"Absolute, were not our initial first choice of Estate Agents as we had a "high end" property to sell. But having interviewed a few "Leading Local Torquay Estate Agents" we decided that we would use the services of Absolute Estate Agents. And we were not disappointed in our decision! We found them to be 100% on the ball and that never changed from the moment we met them and throughout the whole sale process.
Darren, was very easy to deal with and has a considerable amount of experience. most notable was the speed of communication, sensible and thoughtful advice, and all done in a totally professional, yet personable manner. We felt in safe hands and able to rely completely on him doing what he said he would promptly and to a high standard.
Darren and his team are always willing and able to clear up any questions we had, even though there were not many, as they usually contacted us to let us know of anything they felt we would want to know.
We also found Debbie, Frank and the rest of the office team provided an excellent service too whether via Phone or Email, they were always helpful, efficient, and above all friendly and always answered our queries and questions in a prompt and timely manner.
Absolute Estate Agents provided us with a first rate service in a truly professional manner and most importantly, they were always on our side, which in our experience is not always the case with estate agents.
We would have absolutely no hesitation is recommending Absolute Estate Agents to anyone and in our opinion they are the "Number One Estate Agents in Torquay" to choose for selling your property.
Thank You Darren and The Absolute Sales Team!"
By Mr and Mrs Francis 1 year ago
"We found Absolute to be both diligent and professional in all aspects of the sale of our home.
We would highlight their communications and we were informed of every development in our sale.
The photographs were prepared with great care to optimise the presentation of our home and we found the video most useful.
Most important however were the staff at Ilsham Road who were very supportive, friendly and professional. "
By Colin S 1 year ago
"From start to finish Absolute Sales are the best. They are true to their word. They are real and extremely genuine in what they say and do. The entire 'team set up' really works fantastically . From initial meet and valuation staff , to the courteous negotiating sales staff through to Sales progression - they are all 'on the button' . All email and telephone enquiries have been dealt with , with speed, accuracy and integrity . We sold and bought through Absolute and the process was top class - I cannot rate them highly enough. In the past 10 years we have used 4 other agents on different properties hiwever selling and buying with Absolute far outshines them all. "
By Louise F 1 year ago
"Our recent purchase was pain free and very professional. The whole Absolute team that dealt with us were genuine, called back when they said they would and went above and beyond. They coped with a very difficult situation and made the transition as smooth as possible for everyone concerned. We felt valued by them as individuals, which is a rarity these days. We are now thrilled with our new home, thank you all."
By Abby P 1 year ago
"Having bought and sold through Absolute Estate Agents we were pleased with all the services they offered.
We found the staff professional, competent, courteous and friendly throughout,
resulting in a happy client.
By Thomas C 10 months ago
"We recently purchased through Absolute and upon our first viewing Debbie was very helpful, friendly and most importantly took our interest seriously. Communication was excellent, open and honest. The purchase was far from plane sailing due to a breakdown in our chain, Absolute kept a clear and honest dialogue running throughout this period up until completion.
I would not hesitate to buy or sell through Absolute in the future and without their input we probably would not have got the house we wanted. Again what shone through was their professionalism, being open and honest.
Debbie and Kim thank you for your input and help !"
By Simon Buchanan 10 months ago
"I was absolutely delighted with Absolute Sales. They were attentive & caring & supportive through the whole procedure. Their professionalism pushed through the sale in record time. I would thoroughly recommend them."
By Audrey R 10 months ago
"A few words on the team at Absolute: competent, professional, enthusiastic, alert and on-the-ball.
Efficient communication is essential in securing successful transactions in the property market. It’s often less than evident amongst estate agents. Absolute get the importance of it and execute it consistently.
I have no hesitation in recommending them as outstanding practitioners in their field."
By Michael W 8 months ago
"Debs from Absolute was so professional in the selling of our house . Nothing was too much trouble and she goes above and beyond to provide s seamless service. A huge thank you to all of the staff at Absolute, I would highly recommend them as an estate agent. "
By Alison H 8 months ago
"I’ve used lots of different estate agents over the years for buying and selling and Absolute are just the best, it’s no wonder why they are picking up awards for business growth etc, I find a lot of estate agents boring but Absolute are stylish, enthusiastic and most of all innovative in a modern world, special thanks to Darren and Debbie on this sale "
By Dean B 8 months ago
"There are many estate agents in the market place. Do they all deliver on their promises? We have had dealings with a number over the years. Some leave you really frustrated with their lack of communication and their lack of efficiency..
Absolute have been efficient & helpful. throughout the purchasing procedure.
They continue to be helpful even months after the process has been completed.
They get our full recommendation.
By anil b 7 months ago
"Absolute we’re absolutely wonderful throughout a long drawn out process. At all times they were helpful and thoughtful. I out Chavez asked for no more."
By Ian D 5 months ago
"After seeing the advert for our house at Absolute estate agents we started the process to purchase it, From the first meeting with them we experienced a very warm welcome also there professionalism with our purchase was excellent.
Debbie, Kim and Frank were very professional and very helpful from start to completion, great company to deal with."
By Neil H 5 months ago
"From finding an appropriate property, all the way through the buying process to ultimately getting it ready and let to tenants, Absolute have provided a quick, efficient and professional service with excellent support, demonstrating a great depth of knowledge and experience."
By GM 5 months ago
"I would not hesitate to recommend Absolute and in particular Debbie, as she is a very competent, positive professional person, who went above and beyond in helping to sell our house."
By Pauline F 5 months ago
"Couldn’t be happy with the service I received by the whole team at absolute,."
By Torryn P 5 months ago
"Very pleased with the service .
Couldn’t be happy with the service I received by the whole team at absolute, Friendly, professional and helpful agents , especially Debbie Kelly . "
By Andreea M 2 months ago
"Five star service from a great team.
Absolute Sales and Lettings are very professional with a very friendly and approachable ethos!
From Debbie Kelly showing us our property to Kim Hughes sales progressor going beyond her duty with her help to get the sale through!
We highly recommend this estate agents.
review submitted by
Dawn and Peter Newbury"