"Recommended by an old friend after a disappointing experience with another company, I have recently started my relationship with McCartan Lettings and am pleased share some observations.
Until this moment, over more than 25 years, whether as a landlord, or a tenant, I have not had the opportunity to say the quality of service from a Lettings Agent had so exceeded my expectations.
In addition to receiving regular information updates which are welcomed, all my interactions with their office have clearly demonstrated they know their business and what their clients need.
This company has a proper focus upon:
- legal compliance;
- securing reliable tenants, and
- maintaining the property with competent & responsive local contractors
I have already understood I may now relax knowing my property is managed in a diligent and professional manner. I can anticipate that any issues will be properly addressed.
I will surely be recommending their services and wish them all that's needed to successfully continue growing their business.
By Paul E 1 year ago
"Always treated with interest and courtesy when visiting or telephoning.
The front office is young and computer orientated but do explain in detail the procedure and actions, with a keen and dedicated approach to lettings.."
By John M 1 year ago
"I have been a tenant with McCartan Lettings for over 4 years, and it has been a pleasure dealing with them. Any issues I’ve had with the property were often seen to within a few days, but even with more difficult jobs, for example, when my balcony glass pane needed replacement which took several weeks (due to supply), they were in constant communication which allowed me to plan my schedule without much disruption.
At the end of my tenancy, even though there was a dispute between costs charged against my deposit, the whole process was dealt in a extremely professional manner, which to be frank, was a breath of fresh air in comparison to my previous end of tenancies.
The staff was always friendly to talk to. I would highly recommend using their services."
By David C 1 year ago
"We have recently used McCartans as our letting agents and found James and the other staff to be very professional and efficient."
By A M W 3 months ago
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