A long-time Wallingford resident and having worked for most of the competition previously! Julian has been helping local people to move home from these established offices at 23 St Martins Street for the last 25 years.
"It has been a pleasure dealing with Julian while buying our house. He has great local knowledge, and if we asked anything he didn't know he found out for us. He had handy ideas for the house, and was always happy to try and help us through the transaction.
By Kathy B 4 years ago
"They acted for us and dealt with a number of difficulties on our behalf with great success.. Were I to be selling again anything in this area I would go to them right away.
Agents these days do not have a great reputation and that is in general a justified public opinion.
What Lesters have demonstrated is that that somewhat old fashinioned principle of being straightforward, honest, factual and reliable as a selling agent saves time, money and worry and really does work, even today."
By Brian L 4 years ago
"I chose Lesters to sell our property as i wanted a local agency with excellent knowledge of South Oxfordshire. Lesters were able to provide this. They provided a very good service in terms of; advice on preparing property for sale (and any advice on potential refurbishment); marketing the property and price guidance; choosing an appropriate buyer; and keeping us informed throughout the sales process.
Julian and team were always professional and friendly. Their knowledge of the South Oxfordshire market is first class."
By Rupert P 4 years ago
"We received excellent service from Lesters all the way through. Always polite and accommodating, quick to respond to requests and helpful about the financial negotiations that were needed after the survey. I would recommend Lesters with no reservayions."
By Nancy C 4 years ago
"Lesters were really helpful all the way through our sale and very patient with all the last minute complications! They were very personable and nothing was too much trouble, I wouldn't hesitate to use them again or recommend them to others.
By VictoriA E 4 years ago
"Having just purchased through Lesters - we can only speak positively about the whole experience. Communication was regular and any negotiating was handled tactfully and all seemed fair & reasonable. We will use Lesters again in future no doubt. "
By Adam G 3 years ago
"With so many estate agents in the market it seemed hard to choose which one to sell our house with, however we definitely made the right choice. Lesters seemed wonderfully down to earth and dealt with us as real people rather than clients. The time they took to understand us and our background, which was massively important in making the buying and selling run smoothly. We would particularly like to thank Julian for the fantastic way which he negotiated on our behalf, building up an excellent relationship with all involved. He managed to secure us our dream house, something which I doubt others could have achieved. We always felt we were able to trust Lesters and were guided expertly through the process. I would very highly recommend Lesters and would most certainly use them again. "
By Tora H 3 years ago
"Our experience was that Lesters (in particular Richard Lee) were responsive in the negotiation process; they reassured us they would not show other potential buyers around the property once offer had been accepted. They supported exchange process by keeping dialogue open with seller throughout a painful query process and dropped keys and flowers around on completion.
They also didn't waste our time with lots of upsell services. This local friendly, and supportive approach was very much appreciated. When we sell, we will be using Lesters. "
By Jon s 3 years ago
"We've bought and sold over 25 properties and this was one of the most difficult.
Lesters always kept us well informed and Julian went out of his way to help sort the many problems.
For months the sellers and their solicitors seemed to only focus on their own purchase leaving us with little information. Then suddenly everything was supposed to happen quickly! Julian did a good job managing the 4 month process. "
By David T 3 years ago
"I would like to thank Lesters for the excellent service they gave me when selling my mother's house. It was a long and difficult sale with two buyers pulling out at the last moment because of difficulties with insurance. Lesters took over from another estate agent after the first buyer pulled out and their representative Richard Lee from the Wallingford office worked steadily and patiently reassuring buyers about the quality of the house. When the second sale fell through he immediately contacted another couple who then went on to successfully complete the purchase. Everyone at Lesters have always responded quickly to any problems by email or phone and I would thoroughly recommend them as an efficient and caring estate agent."
By Alan K 3 years ago
"All the staff at Lesters have been incredibly efficient and responsive throughout the entire process. Julian dealt with difficulties as they arose and avoided protracted delays by mediating, keeping the rest of the staff informed so I was able to communicate with anyone at the office aat any time. I would unconditionally recommend Lesters as agent of choice."
By Jill S 3 years ago
"I found Lesters to be friendly and helpful all the way through what was an unnecessarily complicated and frustrating process due to a poor quality and unhelpful survey / surveyor.
If not for Lesters continued support through the process i would have given up on the purchase.
Lesters helped mediate a solution that got me the information i needed to make a decison and i am happy with the outcome."
By Neil C 3 years ago
"Just moved in to our new home in Ewelme. We found Lesters an excellent Estate Agent!
There was constant communication throughout the whole buying process, which was very much needed considering how stressful moving is.
It was mainly Julian that we dealt with, but we found the whole team highly approachable, friendly and knowledgeable.
We can't think of anything which Lesters could have done more to improve our experience with them.
We would be more than happy to recommend them to anyone.
Pete and Anna"
By Peter H 3 years ago
"I recently purchased a property via Lesters and was consistently impressed by the warm and friendly approach of all the staff that I had contact with. It was quite a lengthy process because of issues further up the chain (no fault on Lesters' part) however I always appreciated the regular phone calls that I received with updates on any progress being made.
Also, when I myself encountered some difficulties because of mistakes made by my Mortgage Broker I found all the staff at Lesters to be extremely patient and understanding until these issues were resolved. I really valued this as it made what was a very stressful and anxiety provoking situation much more bearable.
Overall I have been extremely satisfied with the service provided by Lesters, most notably by Julian who managed the purchase, and I would recommend them wholeheartedly to anyone in need of an agent in the Wallingford area."
By Joe G 3 years ago
"Julian, the proprietor of Winterbrook Estate Agents, has just overseen both the sale of our house and the purchase of a new property. We engaged him to carry out our sale because we knew that he was the most experienced agent in the area, the person who would understand the nuances of the local market better than anyone else. Co-incidentally he was also responsible for the sale of the house we were buying.
From the start he was friendly and extremely professional regarding both the sale and purchase. He set what we thought was the correct value for our property and immediately commenced full marketing including open days. Purchasers were found within a week.
Our offer had already been accepted on the house we were buying so the situation appeared straightforward. However, issues arose with the chain below us which were very frustrating. The delicate timeline of the chain thatwe were in meant that compromises were required to keep it intact. Throughout the process, Julian and his colleagues offered very wise advice and helped keep the transactions on track.
We would strongly recommend Winterbrook Estate Agents to anyone thinking of moving house in South Oxfordshire."
By Robin S 3 years ago
"The team at Winterbrook were very professional and friendly throughout the process of selling my house. They were easily accessible by phone, someone was always available to answer queries and they communicated well with feedback. PH"
By Harris P 3 years ago
"My wife and I want to thank the team at Winterbrook for helping us find our new home in Wallingford. From the very start we were so impressed with all of the team and commented on how refreshing it was to find an estate agency with such personable staff. Phonecalls were always answered and flexibility around timings for viewings and appointments was excellent.
Richard and Julian both conducted viewings and we found them to be professional and knowledgeable but also very friendly and easy to talk to. They both listened to our feedback and helped with our understanding of the local market, keeping us well informed about the available properties.
After we had an offer accepted on a house that wasn't the end of the help provided, in fact it was just the start - being available for a number of house visits with tradespeople, talking over issues around our plans for the house, providing advice and assistance during the legal process of local searches and preparing for exchange of contracts. In fact when the solicitors met some hurdles late on in the process nothing was too much trouble for Julian to help both us and the vendor to ensure we were kept well informed and to help make exchange happen.
During our house search we have had dealings with many other estate agents and we can honestly say that Winterbrook stood out as providing exceptional service every step of the way - thank you very much and we will certainly be recommending you to prospective sellers and purchasers in the future.
By Chris F 2 years ago
"Our initial impression of Richard from Winterbrook Estate Agents were that we would receive a sensible, professional and high standard of service, by an agent who would act in our best interests. We were not disappointed. Our expectations were in fact exceeded, in that we received friendly, expert advice and guidance throughout the whole process by an agent who seemed to go above and beyond to ensure that all parties were kept in the loop and the process ran smoothly. Everyone we came into contact with at Winterbrook was also highly professional, courteous and friendly. We wouldn't hesitate to recommend."
By Sarah C 2 years ago
"Winterbrook were an amazing team of hard-working professionals that were very quick to respond to every request and every query throughout the whole process. We were selling our lovely bungalow and wanted to find a renovation property in a sought-after location of the town, they helped us at every point along the way. Exceptional good service and exceptional attention to detail. A huge thank you to them and an easy recommendation to make to anyone wanting to sell or buy a property in the Wallingford area."
By Jayne P 2 years ago
"Winterbrooks provided me with a wonderful service from start to finish. It was like a breath of fresh air to deal with Winterbrooks when I changed to them after suffering from weeks of poor performance with a larger national chain. I cannot recommend them highly enough. They are personable, friendly and honest. They have an excellent local knowledge and really are available to help on all areas of house selling. Thank you Winterbrooks!"
By DJ S 2 years ago
"Julian and the Winterbrook team were extremely helpful and professional from the first meeting to completion, and we want to thank them for all their hard work."
By Jonathan H 2 years ago
"AFTER 29 YEARS IN THE SAME HOUSE, WE MADE A DECISON TO MOVE. IT WAS SCARY AT FIRST AND WE WORRIED IF WE WERE MAKING THE RIGH DECISION.
EVERYONE AT WINTERBROOK MADE OUR JOURNEY A LOT EASIER, EXPLAINING EVERYTHING ALONG THE WAY. THEY WERE VERY CURTIOUS EVEN WHEN WE GOT STRESSED ABOUT THINGS, WINTERBROOK CALMED US DOWN.
FROST START TO FINISH THEY HAVE BEEN VERY PROFESSIONAL AND I WOULD HIGHLY RECOMMEND THAT IF YOU DO DECIDE TO MOVE, THAT YOU USE THIS COMPANY.
THANKS AGAIN FOR YOUR 2ND TO NONE SERVICE. A PLEASURE TO DO BUSINESS WITH YOU.
By karen m 1 year ago
"We would highly recommend Winterbrooks to anyone. (In fact we already have!) Our whole selling & purchasing experience was exceptional with Richard providing us with a personal and professional service that is second to none. Communication was fantastic and towards the end of our transaction Richard went above and beyond to ensure all parties were kept informed and final stages of exchange/ completion were seamless.
Having used 3 national estate agents previously - comparably, Winterbrooks simply knocked spots off all of them. We would honestly use them again in a heartbeat- if they hadn't just found them our forever home!! "
By RM 1 year ago
"Winterbrook were always very good at keeping us up to date with what was going on with the house we were buying, through constant email or phone communication. They also were flexible in arranging viewings and helpful in explaining the process and answering all our questions. I would recommend them to anyone who is buying or selling. "
By Lucy J 1 year ago
"Received a carefully attentive level of service throughout from Julian Walley at Winterbrook for our house purchase in Stadhampton. He always provided the perfect amount of information to keep us informed of the purchase, and he could often provide information to us quicker than from our solicitors. Over all, an impressive level of service from Julian and thank you for helping us buy our first house together. "
By Neil F 1 year ago
"We were originally with a highly rated local agent, but we had very few viewings and felt pur house was overpriced. We switched to winterbrooks and the service we received was excellent, Julian and the team answered every question we and our buyers has, they were very professional and we would not hesitate to recommend them. "
By Louise U 1 year ago
"Julian & the team at Winterbrook were fantastic in selling my house. The were honest, provided sound advice and really friendly whilst being fully supportive through the whole process. Thank you Winterbrook!"
By Natasha W 1 year ago
"This was a really professional service from the opening viewing all the way through to completion and exchange. I can't speak highly enough of Julian and his team who were always available to us for any query that we had, and worked as an excellent mediator between ourselves and the vendor. "
By Chris F 8 months ago
"This is not a national estate agent and as such offers the personal touch. Every time I called, they knew who I was and were able to help me with my questions and concerns. They continued to advise and support me all the way through the process, just like an estate agent should (but doesn't always!). I would not hesitate to recommend them"