I have worked at Move & Save since 2007 and thoroughly enjoy my role as head valuer. Every day is different with meeting new customers and being able to assist them through the process of selling their home.. Providing excellent customer service is extremely important to me.
"Friendly face with a wealth of knowledge.
Great explanations of products available and offered advice backed up with actual facts.
Always free to answer to queries and when things become difficult she helped in every way possible. Couldn't ask for a better service. Will definitely use this company again. Thank you. "
By Philip K 3 years ago
"We cannot speak too highly of Tracy & her colleagues! After several failed attempts to sell our property through high street estate agencies we turned to Move & Save having successfully using their services on previous occasions. Once again they have been instrumental in helping us sell,and although we agreed to lower our selling price to secure the sale & subsequent purchase, we are fully confident that we could have achieved much closer to our marketing price if we had found we needed to hold out for that.
Move & Save's marketing & communication is in our opinion second to none & in many ways far superior to high street agencies. We would recommend the lovely Tracy and Move & Save to anyone.
Thank you Tracy & all your colleagues at Move & Save, our sale has been handled very professionally but with a very personal touch!"
By Michael Y 3 years ago
"Having purchased our home through Move and Save nine years ago the original online agent, we thought we would try their service to handle our sale, as our purchase was so easy and stress free.
For the last ten sales and moves we have used many national estate agents and often resented paying out thousands of pounds in commission fees for some of the ultra poor service we received.
Our intial appointment with Tracy was a delight, we found Tracy at Move and Save to be ultra professional taking time to discuss the two sales packages they offered and how they operated. We found Tracy to be meticulous in the detail(s) but most importantly a genuine person and someone we can relate to and ultimately put our trust in to realise a speedy sale.
We decided on the package and Tracy took oodles of photos and also prepared a video to upload with our sales particulars. We were surprised by the speed of our property being placed online with Move and Save and Rightmove.
Seven hours from first meeting to our property appearing online for sale.
The standard of the photos are excellent they show off our property well.
The video tour was in our opinion superb.
If you want 100% effort into getting your property professional marketed and sold then we would not hesitate in recommending Tracy Kernaghan of Move and Save"
By Carol S 3 years ago
"I would highly recommend Move and Save. Friendly, professional, great communication can't praise them enough. I was unsure at first whether to go to a high Street Estate Agent as I was not confident with dealing with anyone via the Internet. I was soon relaxed as from the very start I was put at ease and was patiently guided step by step. I had a video done which was brilliant... worth the extra pounds. Also I their solicitors are also superb... Brilliant Service."
By David Porter 3 years ago
"When we were considering which agent to sell our home Move & Save were recommended to us by a friend for the quality service they had experienced when selling their property and a commission free sale was a big bonus for us. We are certainly extremely happy with this decision.
When we met the team they were extremely friendly and approachable whilst remaining professional regarding the task in hand. The valuation provided by the team was professional and honest. When taking photos they dressed the house to show each room at its best and when compared to the photos provided by other agents our advert stood out as a higher quality.
The video service also proved very useful as it allowed a virtual tour of the property by potential buyers before actually viewing, therefore everybody viewing the house was already familiar with the layout and interested in the property. Move&Save guaranteed that our property would be on Rightmove by the end of the day, and they stuck to this promise with the advertisement being on the internet within 8 hours of valuation!
When organising viewings Move&save were always keen to cluster the appointments for our benefit and were very prompt with chasing feedback. We always received feedback either the same day or the morning after if it was an evening viewing.
The Move&Save team were always at the end of the phone offering help and guidance when we needed it. We would highly recommend move&save if you are considering selling your property (and we already have done to our friends and family).
We sold our house within 4 weeks of the property being marketed and we believe the high quality marketing provided by move&save contributed to the speed of the sale.
Phil and Lynsey Lord
By Phil L 3 years ago
"The service we received was excellent was constantly kept informed before and after a viewing they were very prompt and efficient "
By Donna W 3 years ago
"This is the 2nd time we have marketed & sold our house through Move & Save. We love their service, they keep you informed with daily contact. We could highly recommend them to anyone! . "
By Kerry E 3 years ago
"Very impressed with fast efficient service"
By Bob M 3 years ago
"From the dealings I had with move and save, I can honestly say I will be using this company when I decide to move on from my current property. The staff were polite and answered all of my questions. As a first time buyer, they made me feel at ease and could not have been any more helpful."
By Andrew L 3 years ago
"Move and Save were recommended to me by a friend, and I am glad I chose them. Great value for money and gave me a great personal service, My listing looked great, and the level of customer service I have received was second to none. So helpful and kept in contact daily at times when this was necessary, and really put my needs first. I highly recommend them to all considering selling a property, you won't be disappointed!!! Thank you Tracy and Keeley for all your help whilst I was selling my house!!!"
By nicola s 3 years ago
"Recently sold my house using Move & Save. They were fantastic from start to finish. Went above and beyond what was asked of them. Had many viewings in the first week but it was the 2nd person to view the house that bought it. Cannot fault them at all and would happily use them again in the future."
By James R 3 years ago
"Move and save provided a great service from the word go. From coming to the property and giving us very sound and honest advice to getting the property online, Tracy was very helpful. Once the property was online, Tracy was in constant communication with us to arrange all of the viewings.
Later on in the process, our buyers pulled out of the deal. We spoke to Tracy and everything was up and running and online again within an hour! Tracy arranged several viewings as quickly as possible but only when it was best for us. Throughout the process Tracy offered us advice and made sure we were happy with everything that was happening.
We would definitely use move and save again "
By Richard O 3 years ago
"Tracey and Keeley were a pleasure to deal with; professional, personable, quick to act and with a nice sense of humour. I will definitely use them to sell for me when the time comes."
By Neil B 3 years ago
"As this is an 'on-line' estate agent, they do as it says on the tin, the agent that came out was very pleasent and knowledge about the service and as there was a substantial saving from a conventional high street agent, we thought it was value for money, further conatct during the sale has always been made in a professional manner.
We would use this agent again and have recommended them friends.
By Glen H 3 years ago
"Move and Save made the selling of our property easy and at a very affordable price. Our house was advertised within 24 hours, the photos were extremely well done and the description very comprehensive.
We highly recommend Move and Save. "
By Sarah C 3 years ago
"My experience with Move and Save has been fantastic. Staff were friendly, approachable and extremely professional. My property was beautifully photographed and put on the market and within days I had received an offer!
I would highly recommend Move and Save to anyone wishing to sell their property. "
By kelly-anne h 3 years ago
"I have now used move and save as both a buyer and seller and on both occasions they were fantastic.
As a buyer they kept me informed even when the sale was with the solicitors and nothing was too much.
More recently as a seller, they were very friendly, especially Tracey who really put me at ease as it was the first time I'd sold a property. There was no pushy sales pitch, just honesty and patience. The photos really did the property justice and the house was on the internet the same day. After 6 viewings and regular feedback the house was sold less than 2 weeks after being put on the market. Would definitely recommend using Rightmove "
By Samantha Barson 3 years ago
"Lovely friendly staff who don't exert pressure for quick sales. In the past I have used regular estate agents twice and they were, quite frankly, awful. At Move and Save they are professional and thorough and I would highly recommend them. "
By Ann C 3 years ago
"Excellent service provided by Tracy and Keeley. Friendly and professional and always available to help. Great value for money too! Having had to deal with a high street chain for our purchase (awful!) I would always use move and save in the future. Thank you again for making the process that little bit less stressful."
By Laura M 3 years ago
"Great agent who arrived on time and was friendly and professional throughout. No hard sell, just honest and open about the service on offer. Quick to get our property on the market, it was on Rightmove just a few hours later, and did a great job. Would definitely recommend."
By Adele S 3 years ago
"The service provided by Tracy at Move and Save has been very impressive from the outset. Tracy was friendly, clearly knowledgeable and honest about how to market our property without a hard sell at any point. I felt completely comfortable with Tracy and was confident we could work together throughout the process. Our property was listed on the market within a few hours of meeting Tracy, including full details, photos, floor plans and a video on Rightmove; our first viewing was less than 24 hours later and we had an offer made after 10 days for which Tracy expertly negotiated a price we were more than satisfied with. I wouldn't hesitate in using Move and Save again and would highly recommend them to anyone looking to market their property."
By Simon R 3 years ago
"Always on hand for help and assistance and go the extra mile to get you your sale."
By Roland B 2 years ago
"Tracy is supremely knowledgeable about the Property market, and i immediately contacted her having sold another property through Move and Save previously.
Tracy supplied an honest assessment of the property, provided potential areas for improvement, and used her knowledge to value the property.
Having viewings within hours and following offers, Tracy was then able to extract the best price from the interested parties
An outstanding service from start to finish"
By Richard E 2 years ago
"An absolutely great service throughout - always quick at making any requested changes, kept us fully informed, friendly, great negotiations and helpful throughout. Would completely recommend. "
By Adele S 2 years ago
"Agent explained procedure that occurs from start to finish and showed examples of marketing types. Give appropriate advice as necessary ."
By Wendy P 2 years ago
"The above two words pretty much sum up everything I need to put really.Reasonably priced service,excellent communications and perfect photographs of my property which all helped to sell it in a week.
Tracy was my contact with Move and Save and couldn't of done anything more to make the sale happen...........I'm very, very happy with the service I received."
By Richard D 2 years ago
"Couldn't ask for more from an estate agent, this is the second time I've used Move & Save to sell a property and would use them again in the future without hesitation. Tracy is very efficient and friendly and offered very professional advice.
I would recommend the top of the range sales package with the sales board, 3D floor plan and video etc. and at Â£830 its less than half the cost of the other estate agents I had provide me with a valuation.
All in all I cant see why you would want to use anyone else!!"
By Robert C 2 years ago
"Tracy takes a fantastic picture and is really good at explaining the selling process. We had a really good advert on Rightmove within hours of her initial visit, and four viewings in the first four days (could have been more but didn't want to do many). Within a week we had a really good offer on the house which we are happy to accept. We can't recommend Move and Save highly enough. Keeley, the office manager, is also friendly, helpful and efficient.
A fantastic team. Thank you both very much for your patience and understanding."
By Nanette G 2 years ago
"I couldn't recommend Move & Save enough to sell your home. This was our first experience of selling, everyone tells you how stressful it is going to be but Move & Save take the stress out of it.
Head Valuer Tracy Kernaghan was brilliant, very efficient and friendly a lovely person. She explained everything in detail and got our advert up so quickly! She gave great advice and kept us up to date on developments all the way through.
Go with Move & Save their great!"
By Rebecca Watkins 2 years ago
"I found the service of Move and Save fabulous and professional especially those handling the selling of my property. I would have no hesitation in recommending them to anyone buying or selling a property"
By Jonathan B 2 years ago
"Tracey takes the best property photos, and this time she made a video, which was also great. Our property was 'live' by 5.30 that evening. Tracey is very efficient, always does what she says she's going to do, and really works hard on our behalf. This is the second property we've sold through Move and Save."
By Clare W 2 years ago
"Tracy has been really helpful from the beginning. She is very thorough,explains everything really straightforwardly and answers any and all questions honestly. I feel confident she will continue to give the same dedicated and friendly service throughout. "
By Gail J 2 years ago
"We used move and save 12 years ago to sell our last house and the service then was great and excellent value for money, so I had no hesitation in using them again this time . From first e mail to being on market with stunning photos less than 36 hours. Tracy made the process so easy and relaxed. Would always recommend them to my friends brilliant service. "
By Fay M 2 years ago
"Can't praise Tracey enough for her professional friendly and supportive appoach to the sale of my house. I used your company 2 years ago and Tracey was your representative then and I couldn't think of anyone else I would want to help me sell my house. Tracey was methodical, quick but sat down to talk and really get a feel for what I wanted from the sale. Thank you"
By Leah H 2 years ago
"Move and Save took photos of my house in the morning.
My house details were prepared and the advert of the sale was on-line by lunch time.
The house was sold by supper time.........what can I say?????
Thanks to Tracy and Keeley and all at Move and Save.
By Dayn F 2 years ago
"Tracy was great from day 1! She came out and did photos as soon as I wanted them, and within 12 hours of my house going on the internet she had organised 7 viewings! And we sold within 5 days! Amazing customer service from both Tracy and Keely, always there at the end of the phone or a text. Amazing value for money too! Thank you ladies so very much."
By Sara N 2 years ago
"Tracy was brilliant with us from the off. She came out the same day and had our house on Rightmove by 8am the next morning. She went out her way to get better photos for us in daylight and stayed in touch with us constantly - even out of hours. Estate agents have a bad rep but Tracy put us at ease and made us feel that she genuinely has our best interests in mind. And best of all we accepted an offer within 4 days! Thanks Tracy."
By Katie R 2 years ago
"Tracy made a good impression from our very first phone conversation, The information I requested was emailed to me with amazing speed. The valuation of our property took place the next afternoon. Tracy is very warm and friendly while remaining business like, and tempers her direct approach with a great sense of humour. She explains the sales procedure thoroughly and with confidence while answering questions fully. I smiled at her no-nonsense advice on presentation which I appreciated. Her expertise enhanced the appearance of the excellent photographs and video. All and all she is a credit to Move and Save. I feel confident that she will do her best to expedite a sale. Thank you very much Tracy."
By Lyn B 2 years ago
"Having scoured the market for an estate agent to sell my house I was recommended Move and Save. Who I thought who was these ?. So took the plunge and invited them around to value my property. An agent Tracy Kernaghon with Move and Save was brilliant, take about knowing your stuff. No hard sell just stuck to the honest facts and it was an easy choice. Her professional in handling the photos and video was outstanding.
My advice go don't go for the leading markets try the independents and be amazed. "
By mark b 2 years ago
"Well I know they were professional in every little detail. Never a problem in trying to contact them and not restricted to office hours. Photos took, house on market within 6 hours, within a week after they lined up numerous viewings the house was sold. Constantly being kept informed, never a problem in contacting them. Can't praise there service enough. They may not have an advert on T V but they don't need to. There quality advertises itself.
Selling a house talk to them it won't be a waste of time
Thanks Move and Save the "
By mark brown 2 years ago
" If you want an agent who overcharges for a slip shod service and doesn't care less about you as a customer.........................don't contact Move'n'Save............Tracy is beyond marvellous...........her photography skills and knowledge regarding making a property look it's best cannot be bettered.She is very friendly,yet also professional...........and she actually CARES about her customers,which in my opinion goes a very long way.My sale was being constantly held up by my buyers solicitors, who to be quite honest didn't seem to care if the sale happened or not.Tracy took time to go above and beyond her role and single handedly saved the sale when I was getting ready to pull out......I'm not exaggerating when I say this..........and I'm very very happy with the service I received..
By Richard D 2 years ago
"Many thanks to Tracy and Keeley from Move and Save for their assistance in selling our home. Sold in 6 days! Couldn't be happier.
Tracy was very direct, friendly and conscientious. Just what we needed. Gave honest professional opinions in order to put our property on the market and receive a quick sale for above the asking price.
Thanks again to both of you."
By Kristian L 2 years ago
"This is the third time I have used Move and Save over the last ten years. Each time I have found them to be extremely efficient and professional, helping me to achieve a sale within a good time frame and with an excellent sale price. Friendly, experienced staff helped make what is potentially a stressful time more manageable with a really positive outcome. I would recommend them and would definitely use them again."
By Deborah G 2 years ago
"We were recommended to use Tracy at Move & Save by a friend as they have received such a good service.
As I am sure you may be aware there are so many agents out there that are expensive & do absolutely nothing for their money and don't give a damn. We have had 2 experiences of these idiots and could not wait to change to Tracy at Move and Save.
We have totally been blown away with this lady, she works tirelessly, even out of office hours of an evening, and on her days off !!! I have never had so much productive communication, a breath of fresh air. Her photographic eye and moving things around to get the best pics are second to none.
Within 2 days (before the board was up) Our cottage was sold.
It had been up for over 4 mths with one agent and 8mths with another. Put your property in Tracy's hands, you will no be disappointed.
By sally g 2 years ago
"So pleased, a big thank you to the lovely Tracy. My property sold within two days of going live. Sold my previous house with Move & Save too. Would definitely recommend them."
By Pauline M 2 years ago
"I have sold three properties through Move & Save. Every transaction was carried out with expediency, efficiency and friendliness. My agent clearly knows how to get the best out of all parties by setting the highest possible standards of professionalism and positivity."
By David W 2 years ago
"Excellent service received from beginning to end of the sales process. I initially emailed one evening to find out further information about the service they provided - I got a friendly, comprehensive response almost immediately. When Tracy came to value the property she was down to earth, knowledgeable and had time for us allowing us to discuss our requirements and what Move and Save could do to assist. On previously using a high street agent I was aware that they only did 'premium listings' on properties if they were 'sticking' but this was part of Move and Saves package and it was reassuring to know that they spoke with and arranged the viewings and dealt with all negotiations. We sold our property in just under two weeks! "
By Kelly S 1 year ago
"Thank you move and save for another 5 star service. Tracy was amazing very helpful from start to finish, would highly recommend to anyone wanting to sell.
Excellent service. "
By Jane P 1 year ago
"Been a pleasure to rate this agent, she was totally professional and efficient, with great personal skills. The house was on the market by mid afternoon same day and sold that day. Great videos, floor plans and details. The agent worked into the evening to get the sale. Would highly recommend. "
By Eileen C 1 year ago
"Tracy and the team at Move and Save have been fantastic, motivated and extremely professional. They have made this experience much more stress free than other estate agents I have experienced in the past."
By Matthew H 1 year ago
"Tracy Kernaghan from Move and Save was very informative and explanied everything i needed to know , she was a pleasure to talk too and i highly recommend her .Move and Save prices are a very competitive and they give excellent sevice ."
By stuart c 1 year ago
"This is the second time I have sold a property with Move & Save and we are very happy with their service. Highly recommend using them as an online agent. Great price for the service you receive and always available on the phones for queries with a friendly disposition. "
By Kat B 1 year ago
"I have now used move and save 4 times to sell my property's over the last 12 years. They have sold everyone of them when other company's couldn't.they listen to what you want and deliver it.Cant thank them enough."
By Michelle C 1 year ago
"I put my house on the market with move and save and received a high quality service , they kept in touch with me every step of the way through selling my house , they gave me great advice and service and i was very impressed throughout the process and with great prices too i would highly recommed them ."
By stuart c 1 year ago
"Having used Move & Save before we were keen to use their expertise again as the attention to detail and level of professionalism we came across last time was second to none.
We have not been disappointed. Having met with Tracy only this morning our advert is already on Rightmove 5 hours later and looks amazing. We were really pleased that she took the time to understand what we wanted from our brochure/advertisement and she has got across the charm of our property very well. She is super friendly and easy to chat to. Would recommend using this company to anyone."
By Meg H 1 year ago
"Our house went on the market yesterday. We had a valuation done and photos taken in the morning and by the early evening the house was in Rightmove. Tracey the head valuer is very informative, friendly and helpful and puts you at ease straight away. I am hoping that the whole process runs as smoothly as the start. The price is very good compared to other agents. Highly recommend "
By Shaun N 1 year ago
"Could not have wished for anyone nicer than Tracy.she made me feel so at ease,she went through everything that she was going to do to sell the property,when she took photos she arranged everything to make it look its best,she took time to tell me what she was doing and why,when any of my friends want to move I will say ring Tracy.the photos and layout of my property are “simply amazing “l would recommend her she was wonderful.she is an asset can’t praise her enough. She loves her job and it shows"
By June L 1 year ago
"I'm so pleased I went with move and save. Tracey is a wonderful woman and spent a lot of time getting the perfect photos and the listing was online straight away. Nothing is too much trouble and Tracey is always there if you need her. I was worried about paying upfront but I can say with confidence that the service is so much better than a "top agent" we've tried before, who charged the earth. The team at move and save are really friendly, helpful and understanding. Save yourself a lot of money and get an amazing team behind you by choosing move and save."
By Sarah R 1 year ago
"I would urge anybody that's thinking of buying or selling to use this agent, I cannot recommend them enough.
Tracy has been fantastic, really friendly and very knowledgable, the pictures of our property were to a very high standard and our house has sold within 24 hours
Thank you "
By Amy S 1 year ago
No comment left for this review.
By Michael D 1 year ago
"I have sold 3 house with used Move & Save for this move and they were cheaper, more professional and more pro active than any other agent I have used."
By mary d 1 year ago
"Move and save have been brilliant, especially Tracy, she is on the ball and extremely pro-active, you never really need to ask questions as she will update you constantly.
I will be using this firm again and definitely recommending to others"
By Oliver S 1 year ago
"Anyone wanting to sell their house, use Move and Save. Tracy came to value my house on Saturday afternoon. Photographs were taken and it was advertised that evening. My house was sold by 2pm the following day. I absolutely recommend Tracy and her team. Fabulous customer service, including taking phone calls late in the evening and also on a Sunday. Highly recommended. "
By Elizabeth B 1 year ago
"Property fully advertised within a couple of hours of appointment. Very professional staff and property sold within a month covering the slower Christmas period. Good service in all regards"
By Ash L 1 year ago
"I enquired about a property & had a viewing arranged within hours. Tracy even phoned me on her day off to make this possible! Excellent communications & advice. This has made making my dream home possible! Thank you very much."
By Lynsey E 1 year ago
"Just a little note to say how pleased i`ve been with the service from Tracey at move & save. I called on a saturday morning and she arranged cover for the office and came out to me that same afternoon. The whole process was a pleasure. she`s very easy to talk to and will answer all your questions, ask for your input so that your property is shown in the best possible light. My property was on right move by 17.00 that evening, I had 2 viewings on the sunday and was sold by monday morning. If proof was needed that they do push your property after you`ve paid their fee then this is it. Now just need to find a new house as i`ve made myself homeless in a weekend! Thanks again"
By robert p 1 year ago
"The best customer service , we bought our first house from Tracy. It’s so easy to work with Tracy, always answer to your phone call or txt messages. Very kind lady. Very professional .
By Elena V 1 year ago
"I picked Move & Save because of their reviews and glad I did.
Tracy came out on the Monday afternoon, went through everything with me and by that night my property was on the market with a full 'bells and whistles' ad! I had 7 viewings viewings booked in by the following lunchtime, four of which were on the following day, the Wednesday, and by the Thursday I had an offer and a buyer I was happy to go with.
I know there's a way to go yet but so far I'm extremely impressed with both Tracy & Keeley who have both been efficient, pleasant and kept me up to date with everythying. "
By EK 1 year ago
"excellent service from Tracy, very prompt /, excellent communication, explanations were open honest, clear./ photos are great. / viewing booked within 2 hours of property going on Rightmove.!!"
By julie r 1 year ago
"I couldnt believe how fast Tracey got our house on rightmove with fabulous photos and a wonderful write up. Tracey is full of honest advice and information and made me feel at ease throughtout. Im amazed at how many viewings have been arranged in such a short space of time. I will be recommending Tracey to all my friends and family! "
By Lisa W 1 year ago
"Highly recommend using move and save Tracey was very helpful and friendly, she explains everything and the same day the house was on the market, I didn’t expect selling a house to be so simple they was there to help with any questions at any time and couldn’t do enough to make sure the house was sold with easy. All over brilliant service."
By Julie H 1 year ago
"We are so glad we decided to use move and save. They are Fanta value for money. The agents were conscientious, meticulous, friendly and professional. We could not be happier with Tracy and the team."
By Louise L 1 year ago
"Really glad I decided to use move and save after hearing about them from a family member.
Knowledgable, quality, very friendly professional service from tracy. Who was very approachable and went above and beyond to help out with any extra queries and questions I had.
Would highly recommend using move and save."
By Marc H 1 year ago
"We have 2 houses on the market which are both being looked after by move and save and so far so good, great communication. Tracy and the girls are very approachable and professional. Great decision to choose move and save as our estate agent "
By Tom G 1 year ago
"I had the pleasure of dealing with Tracy who couldn't have been more helpful whilst arranging viewings and dealing with questions from me.
Her response times were very fast and even out of hours.
I will definitely be recommending Move and Save to any friends or family looking to move and buy a house in the future.
By Natalie W 1 year ago
"Having not been in the property market for over 16 years and appreciating the process of buying and selling would have changed quite significantly over that time, the prospect of selling our property was quite a daunting one and a task that was approached with some trepidation if I am being honest.
Having engaged the service of a number of local estate agents to come and value our property and explain their marketing of the same, I was looking for an individual/organisation that would be empathetic to our situation, personal requirements and needs.as well as providing a value for money and cost effective approach to selling our property as soon as possible.
It gives me pleasure to report and with a great deal of confidence that Tracy did all that we were asking for above and more. Her friendliness put us at ease from the first moment we met and when she was in our property, plus her informal step by step approach to how the whole selling exercise would go was really reassuring. Her professional behaviour, engagement and subject matter knowledge has been of a very high standard throughout, backed up with prompt responses to questions and requests for advice.
It's only taken us two months to sell our property, which I am quite surprised at, but a contributory factor in all that has been the great service that Tracy, as well as the other Move & Save Team I have dealt with, has provided.
Thank you very much."
By Martin T 1 year ago
No comment left for this review.
By Scott F 1 year ago
"Very good hassle free service quick and efficient out of contracted hours "
By Ryan S 1 year ago
"Impressive doesn't come close! We have just sold our house within 4 days of first contact with Move and Save. Tracy's professionalism and expertise shone through and made the whole process of putting the house on the market through to accepting an offer a breeze. Tracy went above and beyond to ensure we got the best offer, working out of hours to secure the sale. I cannot recommend Tracy and the team enough. "
By Stephen B 1 year ago
"Tracey has been unbelievably helpful, informative and proactive - and she's not even our estate agent! She is selling the property we hope to buy and has been instrumental in helping us work towards securing our dream home. Regrettably, we appointed another, far more expensive estate agent to our sale, who haven't put in even half the work that Tracey has to help engineer our move. A lesson learned for us, but I would implore you to use her services! 10/10 "
By Matthew P 1 year ago
"Very prompt and efficient service. The valuer was polite and really knowledgeable offering some really good practical advice.."
By Sharon R 11 months ago
"Move and Save are the selling agents for the house I'm buying.. Tracy arranged my first viewing and a couple of subsequent ones. Each time we've spoken, Tracy has been friendly and chatty, showing an interest in me as a person, rather than just someone buying one of their properties.
On more than one of these occasions Tracy has given me advice and information on how the conveyancing process works, which has helped me ask the right questions of my solicitors.
This is above and beyond the service I would expect to receive from the seller's agent, and epitomises the level of professionalism, dedication and service she demands of herself.
Thank you, Tracy. You're a credit to your company and your profession.
By Dave K 11 months ago
"As a first time 'seller', I was quite daunted at the prospect of selling my house, I initially had a million questions and a lot of opinions from different people. Upon meeting Tracy, I knew I had made the right decision to use Move & Save; Tracy is super knowledgeable about her market, she put my mind at rest on a number of different factors and she gave (and continues to give) great advice without being pushy. I met Tracy on the Thursday afternoon, and my house was marketed on Right Move the same evening! Tracy was excellent at keeping in touch with me throughout the whole process, and keeping me updated too. I sold my house within two weeks! One thing that really stands out about Tracy is that you can tell she genuinely cares, and this was evident when she’d text me at night to tell me we’d got our first viewings, knowing that I’d been anxious to hear. Her honesty and transparency throughout was refreshing, and I wouldn’t hesitate to recommend Tracy and her team to anyone looking to sell their home. Thank you Tracy!"
By Lauren B 10 months ago
"This is the third time we've used Move & Save and the service is always fantastic! Always sold our property super fast, tons of help from start to finish. Every person I speak to is helpful, polite and quick to sort out whatever I need doing, even though I had issues arranging viewings with my tenant, nothing was too much trouble. "
By Carol R 10 months ago
"Great communication and advice from start to finish. I cannot imagine that other online estate agents could match in any way."
By Rob S 10 months ago
"Tracey is just brilliant. I love the way she ploughs on and gets things sorted with no messing. Everything she says that she is going to do she does.
Having dealt with a number of estate agents over the last few years all of which have been really good Tracey is a cut above them all!.
Keep hold Move and Save! "
By Colin K 9 months ago
"Tracy helped us sell our property. Throughout the whole process she has been with us for every step offereing guidence and knowledge. She’s been hands on and has exceeded or expectations of an agent. Will recommend to all my friends and family. Couldn’t have asked for more!"
By Rachel W 9 months ago
"Initially I was apprehensive about using a pay upfront estate agent but Tracy was brilliant. Her attention to detail and honest feedback around preparing the house for photos made sure the rightmove advert was far better than many others I have seen, Tracy was even moving furniture to get the best photos. Once on the market Tracy worked all hours of the day still contacting us and potential buyers late into the evening. Not once were we unable to contact her whatever the time. To have someone put so much time into selling our house was invaluable and made the process far easier than other agents. All this led to a sale within 3 days! I cannot recommend Tracy highly enough. "
By Keith C 8 months ago
"From the beginning when we first had the valuation on our house Tracy instantly put us at ease and we knew she was the lady to sell our house. The transparency and information we received about not only Move and Save but how she liked to work got us both excited about the couple of months ahead and selling our house to move onto the next step. We previously had bad experiences with two estate agents so were wary to begin with, however the professional manner and brilliant photo shoot of the house set us up right and the following weeks through viewings the feedback received from potential buyers via Move and Save helped us understand and change anything necessary. When we received an offer Tracy understood our needs exactly and got us the best deal we could possibly get.
We are really pleased with the service received by Move and Save and would recommend 100%.- do not be put off by the upfront cost, they do exactly as it says on the tin, no loop holes or money grabbing tactics. - you won't regret selling with them! "
By Jennifer L 8 months ago
"Tracy could sell snow to the Eskimo’s! She’s very efficient and took time making my house look great on the photographs and video. She’s very passionate about her work and has kept me up to date with everything. I believe that Tracy and the Move & Save team will get us the best price for our house!"
By Amanda M 8 months ago
"Tracy went above and beyond with her customer service from the day she came to give us a evaluation on our property. A Great Boucher and video was created helping to sell our property in weeks. She commited to selling our property even taking calls and chasing issues while on days off and on holiday. Honest and trust worthy and could not recommend her service enough.
Excellent team with the other ladies in the office, phone calls always answered or returned and issues chased and delt with as much as they could. Highly recommend a great service for a great price.
By Jenny A 7 months ago
"I would like to thank Tracey for the promt, reliable, friendly and highly professional work she has done in selling my house. From the first phone call to the organisation of the fantastic photos/on line brochure and marketing to the gandering of viewings, it has seem less and remarkable.
Thanks Melvyn. "
By Melvyn H 6 months ago
"I own a property in a sought after area so the properties sell quickly. I have been watching the marketplace for many months now and more importantly the marketing by various agents.
My work paid off and I choose the right agent to sell my house, fabulous package at a great price and staff that are professional, dedicated and enthusiastic.
Other agents told me took up to 10 days to get onto Rightmove, my house was on within hours of being measured up and viewings arranged within 24 hours. SSTC within days.
I would highly recommend Move & Save as a selling agent."
By ginette k 5 months ago
"Teena has determination, tenacity and problem solving skills in abundance!!
Her efforts and original thought processes helped push this purchase over the line when I thought it would fail on several occasions.
Teena was always mindful that the seller was her client. But she also knew that helping the seller also helped me.
I can't thank you enough, Teena, for the professional, expert way in which you handled yourself. You're a credit and a valuable asset to Move and Safe."
By Dave K 5 months ago
"I have had my property up for sale with Move and Save Nottingham for just over a week. From the moment Tracy came to value my home I knew I was in excellent hands. The team are absolutely friendly and professional. I have already had viewings on my property and have had feed back from potential buyers, saying how efficient the team at Move and Save were with arranging the viewings. Within a short time of the viewings I received feed back from the team and I know that if I have any questions or problems in relation to my property sale, they are there to guide me through.
I will not hesitate to recommend the team at Move and Save in the future as I feel I am receiving outstanding service."
By Susan G 5 months ago
"Tracey contacted myself after I had expressed interest in a property her branch were selling. Throughout the process of offering on the property Tracey continued to contact me and keep me informed of any changes happening. She was incredibly supportive, kind and a truely amazing agent. I can not thank her enough for all she did for myself and my partner. I would highly recommend her to anyone, especially first time buyers like myself and my partner.
Tracey went that extra mile and in the end our offer was accepted on our first dream house.
I would like to take this opportunity again to thank Tracey and rate her services as an amazing 5 stars! "
By Heather B 5 months ago
"Tracy came to value the property and go through everything with me.
She was very polite and really easy to talk to and put my mind at ease about the marketing of the property.
The house was available to view the same day and I later that evening got a call from her to confirm a viewing.
Would definitely rate their professionalism"
By Shirley S 5 months ago
"Tracy, Teena and the team have all been great!"
By Amanda M 5 months ago
"We have used Move and Save twice to sell two of our homes. Tracy gives excellent advice, her photography of property excels and her cooperation throughout the sale exemplary. All other staff always helpful, pleasant and courteous. Nothing is to much trouble for them.. "
By Lyn Bowman 5 months ago
"I have been very happy with the service we have received from Tracey and her team. Such good value for money,
The team were extremely quick to get feedback on viewings and gave this honestly.
They are not your normal 9-5 estate agent and they understand sometimes you need to talk out of hours
Tracey is extremely devoted to getting the property sold and works very hard for their fee. She is both friendly and professional.
If I was ever to move again (although hoping never to again!) I would definitely use them again.
Thank you to you all"
By Emma J 3 months ago
"All I can say is Tracey and her team deserve their rating. My house had previously been marketed by a well known local estate agents, their service was more than disappointing, it was very poor and were charging than 4 times more than Move and Save. I was very deflated and felt let down. Tracy was recommended to me and I never looked back from making the initial phone call to her. Tracy is a breathe of fresh air, top marks for her professionalism, her motivation and her dedication to her job, always available but if not her team are there on hand.. I can't fault their outstanding service and would like to say a special thank you to Tracy for helping me to achieve my sale and move on and to Teena who negotiated my deal, just brilliant. "
By Julia F 3 months ago
"Simply the best! We've moved many times and never before have we met such a totally professional, friendly, dedicated, property guru! We sold above guide price before we could blink! She also negotiated a brilliant below asking price sale on the house we have purchased. If you want the best- look no further!!!"
By Jason C 1 month ago
"Tracey made the process as comfortable as possible as your putting very valuable asset in her hands. She is available out of office hours if you need her unlike other agents and goes that extra mile for her clients. She settled our sold offer on her day off. I liked the 3dplans better than other agents you can visualize better. She was with us every step of the way. She is a credit to the company with her other staff. Sorry cannot remember her name.